Legal notice

Hindustan Astro

Legal Notice

Effective Date: [Insert Date]

Last Updated: [Insert Date]

1. Introduction and Acceptance

1.1 This Legal Notice governs your access to and use of the services, consultations, reports, digital content, products, and materials made available by Hindustan Astro through our website, www.hindustanastro.com.

1.2 By accessing or using this platform, you agree to the terms set out below. This Legal Notice is published in keeping with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

2. Website Operator and Registered Office

2.1 Hindustan Astro is an Indian astrology platform that specialises in Lal Kitab astrology consultations, spiritual guidance, astrology reports, remedies, and related services.

2.2 Our registered office is at 6th Floor, Unit No. 620, Cabin No. 2, Motia Royal Business Park, Ambala Chandigarh Expressway, Zirakpur, SAS Nagar, Punjab — 140603, India.

3. Importer Exporter Code

3.1 Hindustan Astro holds an Importer Exporter Code, which is AMTPI5412R, issued in the name of Hindustan Astro.

4. Intellectual Property and Trademark

4.1 All content made available through Hindustan Astro, including text, reports, consultation material, graphics, branding elements, logos, images, audio, video, layouts, designs, and digital content, is protected under the applicable intellectual property laws, and unless otherwise stated such material remains the exclusive property of Hindustan Astro.

4.2 The name “Hindustan Astro” and its associated marks are trademarks claimed by Hindustan Astro, and an application for registration of the mark under the Trade Marks Act, 1999 is intended to be filed.

4.3 No material from this platform may be copied, reproduced, modified, republished, distributed, transmitted, displayed, stored, or used for any commercial purpose without prior written authorisation.

5. Nature of Services

5.1 We provide astrology-based consultations, Lal Kitab guidance, spiritual recommendations, and informational services intended for personal guidance purposes, and all consultations, remedies, reports, and recommendations are interpretive in nature.

6. No Guarantee

6.1 We do not guarantee any specific outcome, exact prediction, financial result, relationship outcome, business success, medical recovery, legal outcome, or any other personal or professional result, and you remain solely responsible for your decisions and actions following the use of any consultation or service.

7. Limitation of Liability

7.1 To the maximum extent permitted by the applicable law, we shall not be held liable for any direct, indirect, incidental, consequential, financial, emotional, personal, or business loss arising from the use of our services or materials.

8. Recording

8.1 Our video-call consultations and in-person consultations are fully private, and we do not record the audio or video of any consultation. Audio and video are recorded only during webinars, after notice to you, and such recording is governed by our Webinar and Learning Session Terms.

8.2 No user, client, or third party may record, reproduce, publish, distribute, upload, share, or commercially use any consultation, webinar, recording, screenshot, or related material without prior written permission from Hindustan Astro bearing its official stamp and the signature of an authorised signatory.

9. AI-Assisted Chat and Automation

9.1 Our customer chat and automation services across our social media platforms, including WhatsApp, Instagram, and Facebook, and our website chatbot, are operated through a third-party service provider based in the United States, and your data may be processed and stored on servers located in the United States, in accordance with the Digital Personal Data Protection Act, 2023 and appropriate safeguards. Further detail is set out in our Privacy Policy and our Artificial Intelligence and Automation Policy.

10. External Services

10.1 This platform may contain references or links to external platforms, payment providers, or third-party services for convenience purposes, and we do not assume responsibility for the availability, content, security, or practices of any external service.

11. User Obligations

11.1 You agree not to misuse the platform, interfere with its operation, attempt unauthorised access, provide false information, violate the applicable law, or infringe the rights of Hindustan Astro or of any third party, and we reserve the right to restrict or suspend access where misuse or a violation is identified.

12. Availability and Platform Updates

12.1 We do not guarantee the uninterrupted availability or error-free operation of the platform, and our services, content, policies, features, and pricing may be modified, updated, suspended, or removed, with all such changes published on our Platform Updates page.

13. Grievance and Nodal Officer

13.1 In keeping with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, our Grievance Officer and Nodal Officer is Ivan, who may be contacted at legal@hindustanastro.com or +91-9006006630, at our registered office stated above. We acknowledge every grievance within twenty-four (24) hours and work to resolve it within thirty (30) days.

14. Governing Law and Jurisdiction

14.1 This Legal Notice is governed by and interpreted in accordance with the laws of India, and any dispute arising in relation to the use of this platform or its services is subject to the exclusive jurisdiction of the competent courts at SAS Nagar (Mohali), Punjab, having territorial jurisdiction over Zirakpur.

15. Contact

15.1 For any legal matter you may contact us at legal@hindustanastro.com, and for any other matter at contact@hindustanastro.com.

© Hindustan Astro. All rights reserved. Governed by the laws of the Republic of India.